Storage & Limits
Managing your data efficiently is crucial to ensure seamless organisation and access. We provide comprehensive storage and capacity options to accommodate your diverse needs in myReach.
Total Capacity
Pro Plan
The Pro Plan starts with set limits, and you can add additional storage and limits as needed. Your Plan can be tailored to match the scale of your company's needs, please contact us at contact@rea.ch if you need any assistance.
The Pro Plan offers storage for: - Up to 5,000 nodes - 25GB of information - 5,000 messages per month to the AI Assistant - An integration limit of 100 nodes per integration
Click here to see the full list of features and limits.
Enterprise Plan
The Enterprise Plan is a custom plan tailor-made for each company, depending on the specific needs and storage requirements. It offers a long-term AI Assistant for the company, with advanced controls and personal support.
The plan includes a dedicated success manager that can guide you through any issues or questions. Click here if you would like to book a demo.
File Size
We prioritise efficient data handling, allowing file uploads of up to 50MB for Pro and 100MB for Enterprise users, enabling you to manage significant pieces of information without restrictions.
Number of Workspaces
Our platform is designed to offer flexibility in information organisation, without imposing strict limits on the number of Workspaces you can create. While we recommend maintaining between 3 to 15 Workspaces for optimal organisation, the specific number can vary based on your company's unique use case and requirements.
Click here to find out more about Workspaces.
Automatic Backup
Your data security is our priority. myReach automatically backs up all your data on secure servers, providing peace of mind and ensuring that your information remains safe and accessible.
Find out more about security in myReach here or in our Privacy Policy or Terms and Conditions.
Data Restoration
In the event of accidental data deletion, our "Trash" feature enables easy recovery. However, please note that once data is deleted from the trash it cannot be recovered, as we prioritise data security and privacy.
Additionally, if you choose to delete your account, please be aware that this action is irreversible and permanently removes all your data from the platform and our servers.
Data Export
You can export all your data in a CSV, by going to Profile > Account > Export myReach Data (at the bottom of the page).
This creates a downloadable link (sent to your email), with all your data as well as a CSV with all the nodes and the properties.